About Us / FAQs

img-5619.jpgEnter the Earth is a rock, mineral, and fossil lover’s dream come true! Located in the heart of downtown Asheville, NC, in the historic Grove Arcade, we specialize in museum and first rate quality gems, minerals, fossils, jewelry, and gifts from unique localities around the world.

Enter the Earth features a multitude of enticing minerals and fossils from Madagascar. The brilliantly colored Ocean Jasper, only found in Madagascar, is one of our best selling items.  Not to mention, each piece is absolutely one of a kind.  Only the most exquisite pieces make it into our collection.

Numerous other fascinating specimens, functional earthy home decor, an pieces for the most novice of collectors together create a unique shopping and learning experience.  Enter the Earth‘s exceptional jewelry lines and fantastic gift selections are created with rock, mineral, and fossil lovers in mind.  We are certain that anything purchased will bring an uncommon pleasure into your world or that special someone’s.

So why not Enter the Earth and see for yourselves… 

Take a virtual tour of our store! 

Use the circles to move across the virtual tour of our retail store.


Retail Store Information 

Monday - Saturday: 10:00 a.m. - 6:00 p.m.
Sunday: 11:00 a.m. - 5:00 p.m.

We are located inside the historic Grove Arcade in downtown Asheville, North Carolina:

1 Page Avenue, Suite 125
Asheville, NC 28801

Retail Store Manager - Stacie Coller:

Retail Store Manager - Renee Kawar:

For Retail Website Inquiries  

Monday - Friday 9am - 5pm EST
(828) 318-8607

Retail Website Contact - Stephanie Henry: 


Do you accept order cancellations?

Sorry, we do not. We do accept returns, see below. 

What is your returns policy?

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

How does shipping work?

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.