About Us / FAQs

img-5619.jpgEnter The Earth is a rock, mineral, and fossil  lover’s dream come true! Located in the heart of downtown Asheville, NC, in the historic Grove Arcade, we specialize in museum and first rate quality gems, minerals, fossils, jewelry, and gifts from unique localities around the world.

Enter The Earth features a multitude of enticing minerals and fossils from Madagascar. The brilliantly colored Ocean Jasper, only found in Madadgascar, is one of our best selling items.  Not to mention, each piece is absolutely one of a kind. In fact, Enter The Earth is the sole distributor of cut and polished Ocean Jasper for the entire United States. What does this mean for you?


Only the most exquisite pieces make it into our collection.

Numerous other fascinating specimens, functional earthy home decor, an pieces for the most novice of collectors together create a unique shopping and learning experience.  Enter The Earth‘s exceptional jewelry lines and fantastic gift selections are created with rock, mineral, and fossil lovers in mind.  We are certain that anything purchased will bring an uncommon pleasure into your world or that special someone’s.
So why not Enter The Earth and see for yourselves…

 

Take a Virtual Tour of our store! 

 

You may click and drag your mouse or use your arrow keys to move around the store.  Click on the oval to zoom in closer.  Get really close up by clicking on the "+" in the top left corner.

 

To view Full Screen, click the box in the top right corner.

 

 

 You can also find us on Etsy  and eBay

 

 

Contact Information 

Visit our Gallery

Sunday 11am - 5pm
Monday - Saturday 10am - 6pm

 Located inside the Historic Grove Arcade in Downtown Asheville

1 Page Avenue, Suite 125
Asheville, NC 28801
828.350.9222

 Store Manager - Stacie Coller  stacie@entertheearth.com
Assistant Manager - Amy Metsker  amymetsker@entertheearth.com

 

Online Gallery Questions ~ Please call  
Monday - Friday 9am - 5pm

828.318.8607

 

Email us
lauren.stenger@entertheearth.com
stephanie@entertheearth.com

 

SHIPPING & RETURNS FAQ


What is your returns policy?

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

How does shipping work?

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.